HSJ Partnership Awards 2021 finalists


Thirsty Horses Solutions is delighted to announce that our partnership project “WorkPAL: Digital Workforce Innovation” submitted with Liverpool University Hospitals NHS FT has been shortlisted for the Workforce Innovation category at the HSJ Partnership Awards 2021, recognising their outstanding dedication to improving healthcare and effective collaboration with the NHS.

Following the most testing period for the healthcare sector in recent history, this year’s awards reinstate the essential role of private and third sector organisations in strengthening the healthcare system. Being shortlisted for a Partnership Award has given our team the confidence in our worthwhile project and has ensured that our transformative project is nationally recognised, learned from and upscaled.

The judging panel comprised a diverse range of highly regarded figures across the NHS and wider healthcare sector. To be shortlisted as a finalist for these awards, despite tough competition from a pool of brilliant applications, is a mark of real achievement for Thirsty Horses. The WorkPAL project has been selected based on the diligence, ambition, and the positive impact that the partners and their project has had on both practitioners and patients within the healthcare industry.


Description of the project/partnership


Traditionally, continuous performance cycles in the NHS, including appraisals, have been characterised by issues affecting staff, patients and administration, dogged by out-dated technology – even paper! – , and commonly seen as annual, episodic, backward-looking events, not meeting basic staff or Trust expectations.

Until recently, senior management at Liverpool University Hospitals FT (LUHFT) struggled with these issues, compounded further by a lack of alignment between job roles and corporate values and aims.

LUHFT needed a robust, agile, digital solution, which led them to Thirsty Horses, specialists in digital solutions for organisational development and continuous performance management.

Thirsty Horses was able to give the Trust that step change they so badly needed, rolling out its innovative WorkPAL platform to the whole workforce (ca. 13,000 employees). Staff have embraced the technology, which conforms to expectations and standards for the type of intuitive, mobile solution, largely on smart devices, that is now so pervasive in our personal/home lives and which, thanks to companies like Thirsty Horses, is becoming rapidly more popular in the workplace (and with remote working solutions having become hugely more popular since the advent of Covid-19).

With a keen eye on the NHS People Plan and guidance from organisations such as NHSX and NHS Digital, WorkPAL will continue to develop and be future-proofed through this key Liverpool University Hospital strategic partnership.

However, WorkPAL is already delivering real value for the Trust: staff previously considered anti-technology have readily engaged; WorkPAL is alleviating the burden of administrative processes on clinical staff, allowing them more time to focus on patient care; for the first time, managers and executives have access to real-time, fine-grained data and powerful analytics at team, department and whole organisation level, which can be used to take informed decisions about workforce development and investment.


Ray Pendleton, Managing Director, at Thirsty Horses Solutions comments: 

“We are delighted to have been shortlisted for the prestigious HSJ Partnership Workforce Innovation Award, recognising the collaborative efforts and dedication of our team to successfully implement WorkPAL at Liverpool University Hospitals. We are committed to delivering improved outcomes for NHS staff and patients, and to be chosen among the other incredible nominees is a wonderful achievement.  This nomination has been a tremendous boost both to our team and our dedicated colleagues at Liverpool University Hospitals, and I am sure it will bolster our continued efforts to continue to innovate, improve and refine our products and services”

HSJ editor Alastair McLellan comments:

“We would like to congratulate Thirsty Horses Solutions on being nominated in the category of Workforce Innovation Award ahead of the HSJ Partnership Awards 2021. We are looking forward to welcoming them to the ceremony in June, to join us in recognising the very best collaborations and innovations in the healthcare sector. This year’s finalists are of an outstanding calibre and all of them are exceptionally dedicated to enhancing healthcare across the UK.”

The winners will be selected following a rigorous, judging stage ahead of the HSJ Partnership Awards 2021 awards ceremony. The awards evening is expected to be attended by leaders and professionals from both the NHS and private sector as well as figures from non-clinical backgrounds to celebrate innovation and collaboration in healthcare.

The full list of finalists for the 2021 HSJ Partnership awards can be found on https://partnership.hsj.co.uk/finalists-2021



About HSJ Partnership Awards:


The HSJ Partnership Awards recognise the most effective collaborations with the NHS highlight the benefits which working with the private and third sectors can bring to patients and NHS organisations.


About HSJ:

Health Services Journal is the only title to cover all aspects of publicly funded healthcare, providing news, analysis, best practise information from some of the most powerful and respected figures in health. The HSJ audience is formed of healthcare leaders from both clinical and non-clinical backgrounds and both public and private sectors.

HSJ is published by Wilmington PLC, a company dedicated to providing information and training to professional business markets. Their publications across the Health, Risk and Compliance, Finance, Legal and Insight sectors are united by one common aim- to turn knowledge into advantage. Wilmington PLC enables professionals to enhance performance and innovation by providing high quality, relevant and reliable information, education and knowledge.

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