Relationships with people, usually at their most vulnerable, overlay everything in the NHS. As a result the NHS is very different in its approach to Behaviours, Skills, and Job Descriptions.
NHS leaders agree that the key to unlocking the scale of change required in the NHS is a focus on behaviours and culture change. INSPIRE will be a key lever for your organisation achieving the changes required.
In INSPIRE we provide for this people-uniqueness of the NHS. Our “good practice” Behaviours for executives, senior, middle, supervisory and non-managerial staff is further differentiated by clinical and non-clinical, patient-facing and non patient-facing. We join up the Cultural and Performance management approaches of your whole organisation. Of course, every Trust is different and you can flex our suite of ‘Best Practice’ behaviours, objectives and competences to complement your own ethos.
We have taken special care to include recognised standards such as KSF (Knowledge Skill Frameworks) that follow the recommended lines or be changed for emphasis within a Trust. For example, you will be aware there are differences between Acute Hospitals and Mental Health, Primary and Secondary care, even within the same skill groups and pay bands. INSPIRE allows you to change the skill levels, dimensions and guidance text to cater for your unique setting.
INSPIRE meets GMC Clinical Revalidation standards. However it also allows for that key skill group of Clinicians to simultaneously contribute to your individual organisational Vision, Goals and Values through a consistent appraisal methodology. Married with this is the 360/MSF capability INSPIRE offers, allowing the organisation to deliver MSF/360 at will to whatever staff group requires it, including Clinicians.
This flexibility permeates INSPIRE and the principles around using Social Media Business approaches means your staff own their contribution whilst being measured against progress also. We have proven this encourages take-up widely on both clinical and non-clinical disciplines.